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Privacy Policy

Who we are

Welcome to SMM Fragrances (hereinafter referred to as “us” or “our”). We are committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website (https://smmfragrances.com.pk/), make a purchase from us, or interact with us in any way.

What Information Do We Collect?

We may collect various types of information about you, including:

Personal Data: When you create an account on our website or make a purchase, we will ask for your name, email address, and other contact details.
Order History: We keep records of all orders you place with us, including the products you purchase, shipping addresses, and order dates.
Cookies & Tracking Technologies: Our website uses cookies to monitor how users interact with our site, remember your preferences (such as language and
currency), and provide a better shopping experience.
Website Activity Data: We track and analyze activities on our website, such as pages visited, searches performed, and browsing history.

How Do We Use Your Information?

We may use the information we collect in various ways:

Fulfillment of Orders: To complete your purchase and deliver products to you.
Customer Support: To respond to any questions or concerns you have regarding our website, products, or services.
Marketing: We might send you emails with promotional content about new arrivals, special offers, or discounts on our products.
Improve the Website: Analyzing and refining our website experience based on user behavior data (e.g., traffic patterns).
Compliance with Laws: Complying with laws and regulations in your country of residence.

How Do We Protect Your Information?

To ensure that your personal information is secure, we:

1. Use secure server technology to protect sensitive information.
2. Implement data encryption methods (HTTPS) on our website.
3. Restrict access to sensitive information using authentication measures.
4. Regularly update and maintain the security of our systems.

With Whom Do We Share Your Information?

We may share your personal information with:

1. Third-party Processors: Companies that assist us in processing transactions, providing shipping services, or managing customer support.
2. Legal Authorities: When required by law enforcement agencies or regulatory bodies.

How Long Do We Keep Your Information?

We will retain your information for the duration of your relationship with us, as well as for any additional period necessary:

1. To comply with laws and regulations.
2. For historical purposes (e.g., maintaining a record of orders).

Your Rights

You have various rights regarding your personal data:

1. Access: Request access to your information we hold about you.
2. Correction: Ask us to correct any inaccuracies in your personal details.
3. Erasure: Request erasure of your information (subject to certain conditions).
4. Withdrawal of Consent: Withdraw consent for processing your data at any time.

Changes and Updates

We may modify this Privacy Policy from time to time, so please review it regularly. If there are significant changes, we will notify you on our website or by email (if necessary).

Updating…
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